SAT Systems was established in 1984
Sub Aquatic Technical Systems Ltd - Gas Analysis, Monitoring and Control - Data Logging and Communications offering Diving and Hyperbaric Solutions

Friday, July 28, 3:55 am


models

New Help & Support Desk

help1

login to our help and support desk

Servicing & Repairs

help2

login to our help and support desk

Documentation

help3

login to our help and support desk

Sales Enquiries

help4

login to our help and support desk
Return to base Servicing and Repairs

Welcome to our Servicing, Repairs & Returns section. Below you will find three short steps to follow in order to log in, create and manage records, which are based on a ticketing system. Once you have created or been allocated a ticket, you will be able to track the progress of the repair, view quotations and submit documents such as a Purchase Order.

Please ensure that you supply your full Company and contact details to enable us to deal with your repairs and servicing efficiently. The following information must also be supplied: model name and number, serial number / IWO number, voltage supply and a brief summary for the reason for return.

IMPORTANT NOTES:

Equipment for Repair – Equipment will only be accepted by prior agreement with S.A.T. Systems Ltd. Once the equipment has been assessed for repair, we will provide you with a formal quotation. Repairs will only be completed and returned upon receipt of a Purchase Order.

Shipping – It is the Customer’s responsibility to ensure that the correct paperwork accompanies all equipment returned from outside the EU. Please state that the equipment is being temporarily returned to the UK for the purpose of repair. It is also the Customer’s responsibility to ensure that equipment is properly packaged to avoid damage in transit.

step 1 step 2 step 3
Please register on our Helpdesk, supplying your full company details Please check the email account that you used when registering, we have sent you an email with a link to activate your account Once your account is activated – Login to our helpdesk and select Returns: Servicing & Repairs
Please Click Here To Register Now! If you do not receive our activation email or experience any problems registering, please Contact Us and we will manually create your account. Login To Our Helpdesk Now!

S.A.T.Systems Ltd   1 Kelly Industrial Estate, Kirk Michael, Isle of Man,  IM6 1SS